• Polski
  • English
  • Deutsch
  • Italiano
  • русский
  • Українська
  • Lietuvių

Why is it worth learning about our services?

nasze_uslugi_1

Call Center is a term which is still absent in clients’ awareness even though it is one of the most important elements supporting development of enterprises. First of all it lets simplify and increase work effectiveness, second of all it puts necessary actions into the hands of professionals. Third of all and most importantly using call center really decreases the cost of company operation.

Getting to know Call Center Inter Galactica more.

nasze_uslugi_2

Infrastructure (modern equipment), specialized, experienced staff as well as fantastic work conditions let us carry out orders for small, medium and the biggest companies – corporations. Basic clients of our company are, among others, telecommunications operators, banks, retail sale chains as well as pharmaceutical companies.


Our rich offer results in the fact that every company looking for services of Call Center type (info lines, telesales, marketing research, consumer services, translations) will find us a professional partner. We support client service, sale and marketing, PR and advertising departments. We offer knowledge, experience and solutions checked out in practice. We carry out projects starting from the preparation of the concept to products implementation and distribution. And acting on the basis of original information technology system we flexibly fit to the client’s needs.

We know that approach makes a difference that is why we treat each project very individually. On such a basis we have been building – from the beginning of our existence – our market position.

You are invited to contact us.
 
What is Help Desk?
This is a team of people specialized in a remote solution of technical problems. Its main aim is a fast reaction and successful removal of all complications.

We provide the highest standard of service, we can deal with every situation and in each one we will find a satisfying solution for your client.
What are consumer services?
They are created mainly in order to get in touch and maintain stable relations with clients. In order to do this the majority of interactive communication channels are used (among others the phone, e-mail, www, fax). Information, consultancy, receiving complaints, solving technical problems are main areas in which a company builds its credibility and provides its clients with a sense of security.
What is marketing research?
A series of techniques and methods of objective learning about and explaining market processes. Marketing research minimizes risk, eliminates wrong decisions, allows to work out a company’s operation strategy.

Scientific methods of learning about the market allow not only to adjust to a current situation but also to plan the future.

What is market research?
Market research as an element of market research allows to systematically and objectively gain knowledge on market processes and consumers’ behavior.

Obtained knowledge about current trends lets rationally increase demand, appropriate adjustment of supply and price.

What is telesales?
A popular form of sale based on phone contact with a potential client. Easiness and speed of reaching the target group as well as a low cost define its main benefits.

Thanks to techniques checked in practice the efficiency and effectiveness of this form is very high.

What are Info lines?
Dedicated phone numbers at which clients may get information about products, company’s services. Trained consultants servicing a particular info line offer their knowledge and help

We provide service of lines:
0 800 – toll free
0 801 – partly paid
city numbers – full-price


We provide our clients a 24/7 – also on bank holidays and holidays – info line service. Constant access to information is a guarantee that your client will get it in the moment s/he needs it most.
Propositions for companies

Inform, solve clients‘ problem. Every day, any time more...

Provide your clients with remote, professional technical support more...

Start to sell faster, more effectively and profitably more...

Get to know your clients – their preferences, attitudes. Increase competitiveness more...

Intentionally and rationally determine company’s development strategy more...

Gain your clients’ trust, build stable relations, improve image more...