Call Center Inter Galactica - info lines, contact center, telemarketing, telesales, help desk, call center

Call Center Inter Galactica is a company specializing in providing services; these services will be primarily supplied through our very modern call center. CCIG’s target markets are 1 - corporations 2 - small to medium size enterprises. We seek to work with companies to create a better relationship with their clients and promote the image of the company.

Call Center Inter Galactica has long standing experience of the German and Polish markets. CCIG provides innovative solutions, a wide range of services and a modern highly efficient approach to our client’s projects. We provide our services in a variety of languages. We specialize in Polish, English, German and Italian but services are also available in Russian, Ukrainian, Latvian and Lithuanian.

We have qualified consultants and managers who are experienced in carrying out varied and complicated projects. Our staff strives to work diligently for the success of the project and ultimately the success of your company. We are equipped with the most modern software which is dedicated to serving your specific needs. We firmly believe that with our know-how and your product, together we can increase your company’s success into the future.

CCIG invites you to learn more about what we have to offer.

What is Help Desk?

This is a team of people specialized in a remote solution of technical problems. Its main aim is a fast reaction and successful removal of all complications.

We provide the highest standard of service, we can deal with every situation and in each one we will find a satisfying solution for your client.

What are consumer services?

They are created mainly in order to get in touch and maintain stable relations with clients. In order to do this the majority of interactive communication channels are used (among others the phone, e-mail, www, fax). Information, consultancy, receiving complaints, solving technical problems are main areas in which a company builds its credibility and provides its clients with a sense of security.

What is marketing research?

A series of techniques and methods of objective learning about and explaining market processes. Marketing research minimizes risk, eliminates wrong decisions, allows to work out a company’s operation strategy.

Scientific methods of learning about the market allow not only to adjust to a current situation but also to plan the future.

What is market research?

Market research as an element of market research allows to systematically and objectively gain knowledge on market processes and consumers’ behavior.

Obtained knowledge about current trends lets rationally increase demand, appropriate adjustment of supply and price.

What is telesales?

A popular form of sale based on phone contact with a potential client. Easiness and speed of reaching the target group as well as a low cost define its main benefits.

Thanks to techniques checked in practice the efficiency and effectiveness of this form is very high.

What are Info lines?

Dedicated phone numbers at which clients may get information about products, company’s services. Trained consultants servicing a particular info line offer their knowledge and help

We provide service of lines:
0 800 – toll free
0 801 – partly paid
city numbers – full-price

We provide our clients a 24/7 – also on bank holidays and holidays – info line service. Constant access to information is a guarantee that your client will get it in the moment s/he needs it most.

Propositions for companies

Inform, solve clients‘ problem. Every day, any time more...

Provide your clients with remote, professional technical support more...

Start to sell faster, more effectively and profitably more...

Get to know your clients – their preferences, attitudes. Increase competitiveness more...

Intentionally and rationally determine company’s development strategy more...

Gain your clients’ trust, build stable relations, improve image more...

We are delighted to offer you our services.